Group Health

The Challenge

While most health care systems are only just now adopting electronic medical records, Group Health wanted to take the next step. Given its already full plate and complex mobile design and development effort, the company looked to Slalom to help create a robust mobile health care app that would provide its over 670,000 members with the freedom to engage in their own care when, where, and how they want it.

Our Approach

Group Health partnered with Slalom mobility experts to build a prototype to collect feedback and drive project support. Feedback from this prototype was then incorporated into the final design of the MyGroupHealth application. Slalom’s expertise in mobile design and development helped Group Health successfully navigate the technical challenges of delivering diverse content to a mobile device.

Input from Group Health members was instrumental in enabling the company to offer the right services and features. Members can use the mobile application to securely access their medical record, check symptoms, connect with a consulting nurse, and locate and see wait times at Group Health labs and pharmacies.

The Results

Despite technical complexities from multiple systems and third parties, the application was finished on time and with more features than originally planned. The application saves time, opens a new, secure channel for access to medical information, and provides an opportunity for patients to engage with their primary care team.
Today, Group Health members are getting health care delivered on their terms. And that’s just what the doctor ordered.

Listen to Group Health's Colby Voorhees
Download the written case study
View the mobile app video

Group Health Mobile App
Group Health Mobile App
Slalom's expertise has helped Group Health deliver a mobile app that takes advantage of our integrated systems and create one of the most convenient ways for patients to interact with their care team.
Gwen O’Keefe, MD, chief medical informatics officerGroup Health