PMI
Slalom creates a new
management reporting
solution
Nalco Company, the world's leading water treatment and process improvement company, saw an opportunity to reinvent its global sales process and align its CRM operations to complement its company vision. Home to more than 11,500 employees, operating in 130 countries, and with 2009 revenue of $3.7 billion, Nalco's business model and market forced the company to make its sales process more flexible toward new incentive plans. At the same time, Nalco needed to increase standardization to reduce IT security risks and lower maintenance and support costs through targeted communications and focused messaging.
Slalom partnered with Microsoft to reinvent the vision of Nalco’s sales cycle using a global deployment model. From product demonstrations, to RFPs, to IT discovery and modeling sessions, Slalom's approach provided an integrated rollout of Dynamics CRM, BPOS (Microsoft Online Solutions), SharePoint 2010, SQL Server Reporting Services, Windows Mobile, Windows Server, and Office 2010.
The Slalom and Microsoft solution provides Nalco a more effective platform for demonstrating its solutions and the value of its product. Over the next two years, Slalom and Microsoft will deploy the CRM solution to more than 6,500 users with the ability to align broader application licensing solutions across the organization.
Download the written case study here.
Focus Areas: Cloud, Efficiency
With Microsoft Dynamics CRM, we’re approaching our new-business growth target by furnishing the field with the tools to pursue the right customers, focus better, and spend more time selling.Derek Johnson, Business IT Leader for Sales and MarketingNalco Company