Aon US and UK BPOS Deployment

The Challenge

The leading provider of risk management services, insurance and reinsurance brokerage, and human capital and management consulting needed to migrate from an expensive, fragmented messaging and collaboration solution to one that was more strategic, agile, and integrated. Aon's Lotus platform was costly to maintain and upgrade, and it was limiting the company's ability to collaborate globally. The solution needed to provide the company's staff with an enhanced user experience that was seamless from country to country, as well as improve archiving, search, and document management capabilities.

Our Approach

Aon engaged Slalom Consulting to provide program and project management services, which included:

  • Creating an effective stakeholder alignment process for business unit IT leaders
  • Leveraging the software-as-a-service model and consolidating Active Directory forests
  • Identifying and readying Lotus Notes databases around the world for decommissioning and migration
  • A complete testing, planning, and execution strategy for Business Productivity Online Suite (BPOS) components, as well as other affected solutions such as BlackBerry®, archiving, and fax transmissions

 

The Results

Aon's BPOS deployment for the US and the UK successfully:

  • Migrated more than 10,300 US users and 2,100 UK users from Lotus Notes to Microsoft Exchange
  • Deployed the fully featured, cost-effective, web-based version of Microsoft Outlook to select users
  • Deployed Microsoft Live Meeting, Microsoft Office Communicator, and Microsoft SharePoint mySites and Team Sites to all newly migrated users
  • Created a training and communications portal
  • Established processes and templates for testing BPOS and future technologies, as well as best practices for remaining global deployments