The leading provider of risk management services, insurance and
reinsurance brokerage, and human capital and management consulting
needed to migrate from an expensive, fragmented messaging and
collaboration solution to one that was more strategic, agile, and
integrated. Aon's Lotus platform was costly to maintain and
upgrade, and it was limiting the company's ability to collaborate
globally. The solution needed to provide the company's staff with
an enhanced user experience that was seamless from country to
country, as well as improve archiving, search, and document
management capabilities.
Aon engaged Slalom Consulting to provide program and project
management services, which included:
- Creating an effective stakeholder alignment process for
business unit IT leaders
- Leveraging the software-as-a-service model and consolidating
Active Directory forests
- Identifying and readying Lotus Notes databases around the world
for decommissioning and migration
- A complete testing, planning, and execution strategy for
Business Productivity Online Suite (BPOS) components, as well as
other affected solutions such as BlackBerry®, archiving, and fax
transmissions
Aon's BPOS deployment for the US and the UK successfully:
- Migrated more than 10,300 US users and 2,100 UK users from
Lotus Notes to Microsoft Exchange
- Deployed the fully featured, cost-effective, web-based version
of Microsoft Outlook to select users
- Deployed Microsoft Live Meeting, Microsoft Office Communicator,
and Microsoft SharePoint mySites and Team Sites to all newly
migrated users
- Created a training and communications portal
- Established processes and templates for testing BPOS and future
technologies, as well as best practices for remaining global
deployments