Texas-based MRI Companies, the global leader in creating
innovative solutions for safeguarding clients' assets and parent
company of DataSpan, ShockWatch, and DPC, was experiencing fast
growth and a change in strategic business direction. As a result,
its IT operations had undergone stress and growing pains that,
along with maturation of its existing business, created higher
demands on IT services. The company engaged Slalom Consulting to
provide a holistic IT assessment to identify what and how
improvements could be made.
Slalom provided an overall evaluation of existing IT
systems and personnel performance, and responsiveness to
leadership, in order to quantify the organization's effectiveness
in reporting, planning, and building strategy. Additionally, Slalom
created a short-term IT plan to identify specific system changes.
Lastly, Slalom developed a high-level IT roadmap to improve
governance, organizational planning, and support ongoing IT needs
and business goals, as well as monitor operations and capital
budgets.
Slalom has been able to increase user satisfaction and IT
project evaluations by implementing an IT demand management
framework that helps funnel issues and risks while prioritizing new
goals and project requests. This has honed the IT group's project
discipline and operating efficiencies by strengthening the group's
confidence in IT leadership through better governance and
security.
