Slalom’s work with Amazon Air and OnSide awarded in Salesforce’s Experience and Platform Categories
Seattle, WA – November 23, 2021 – Slalom, the global consulting firm focused on strategy, technology, and business transformation, today announced that it has been recognized for two Salesforce awards for its work with Amazon Air and OnSide as it helped to transform their businesses. Together with Amazon Air, Slalom is helping create the future of delivery by enhancing air transportation and helping to deliver packages further and faster. Collaborating with OnSide, Slalom is using streamlined technology to improve support and access to opportunities for England’s disadvantaged youth.
For this innovative work, Slalom has been named a recipient of the Salesforce Partner Innovation Award in both the Experience and Platform categories.
“We are honored to be recognized with two Partner Innovation Awards, including our first in the United Kingdom and our first for our long-standing partnership with Amazon Air,” said Jantzen Bridges, Salesforce General Manager, Slalom. “Our Slalom project teams focus on accelerating business value on the platform with our clients, and we are incredibly proud of the impact we were able to drive with Amazon Air and OnSide.”
“Salesforce Partner Innovation Award winners such as Slalom work relentlessly to enable customer success,” said Tyler Prince, Executive Vice President, Alliances & Channels, Salesforce. “Our partners are integral to enabling digital transformation and success for customers in our new work-from-anywhere world.”
Amazon Air’s customers, with 1,672 internal and external vendor partners aboard, are benefiting from the synergies realized through Slalom’s Salesforce implementation. The team has enabled Amazon to reduce the risk of package delays by standardizing processes, increasing visibility, and automating reporting. Amazon Air, with more than 1,200 Amazon employees and 11 external vendors onboarded, is delighting customers with faster delivery and wider selection, while reducing risk of package delays and increasing network visibility and reporting. These improvements were realized in partnership with Slalom. This system has increased speed-to-market for new features, and reduced the time to onboard new groups, such as carrier management and newly launched regions like Canada by 50-70%, compared to individual teams creating new instances. Additionally, the status reconciliation process has seen a decrease of 66% in data collection and validation, enabling monthly metrics and detailed history analysis to support future continuous improvements.
As for OnSide, Slalom’s technology upgrades accomplished exactly what the UK-based youth program was looking for—improved care and support for its members through enhanced visibility and streamlined systems. With the new poverty and deprivation address integration, the member database is more useful for both frontline employees and strategic leadership. Digitized safeguard reporting makes flagging concerning circumstances faster, more efficient, and more reliable. OnSide has seen 100% adoption across 14 locations with 90% of all concerns now submitted through the online form and 33% of evaluations completed on the new mobile app. Fundraising has seen a 46% increase in donations recorded through Salesforce with an 80% increase in the number of OnSide Youth Zones using Salesforce to manage donations.
“For the first time we are really going to be able to start to understand the impact that universal youth work has on young people,” said Jamie Masraff, OnSide’s Director of Operations.
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Slalom is a global consulting firm focused on strategy, technology, and business transformation. In 41 markets around the world, Slalom's teams have autonomy to move fast and do what's right. They are backed by regional innovation hubs, a global culture of collaboration, and partnerships with the world's top technology providers. Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 11,000 employees. Slalom has been named one of Fortune's 100 Best Companies to Work For six years running and is regularly recognized by employees as a best place to work. Learn more at slalom.com.
About Amazon Air
Amazon Air, part of Amazon Worldwide Operations, operates in the middle-mile space, transporting customer packages from fulfillment centers to the last-mile node. They operate in North America (U.S. and Canada) and across the European Union and Great Britain. Amazon Air operates globally across 67 air facilities, partnering with nine air carriers and 15 ground handling partners. Launched in 2015, Amazon Air contributes to Amazon’s drive to be “the world’s most customer-centric company”. For more information, visit amazon.com/about and follow @AmazonNews.
OnSide is a national [UK] charity that believes all young people should have the opportunity to discover their passion and their purpose.
To find out what they’ve got and where it could take them. We fund and build state-of-the-art, multimillion-pound Youth Zones in the country’s most economically disadvantaged areas.
We train the amazing people that run them. We offer continuing support – and the nationwide OnSide Network where they can learn and grow, share their stories and celebrate their success together.
These are brand new, purpose-built spaces fizzing with energy, and crammed with incredible facilities. They offer 20 activities each night ranging from football, climbing and media to skating, DJ-ing, drama and employability training with entry costing just 50p along with a £5 membership.
They are staffed by skilled and dedicated youth workers who truly believe in young people – helping them see what they could achieve, and giving them the skills, confidence, and ambition to go for it.
Over 50,000 young people are already members across the OnSide network at our 14 open Youth Zones in:
- Barking and Dagenham (Future) Youth Zone: www.futureyouthzone.org
- Barnet (Unitas) Youth Zone: www.unitasyouthzone.org
- Bolton Lads & Girls Club: www.boltonladsandgirlsclub.co.uk
- Blackburn Youth Zone: www.blackburnyz.org
- Carlisle Youth Zone: www.carlisleyouthzone.org
- Chorley (Inspire) Youth Zone: www.inspireyouthzone.org
- Croydon (Legacy) Youth Zone: www.legacyyouthzone.org
- East Manchester (HideOut) Youth Zone www.hideoutyouthzone.org
- Manchester Youth Zone: www.manchesteryz.org
- Oldham (Mahdlo) Youth Zone: www.mahdloyz.org
- Warrington Youth Club: www.warringtonyouthclub.co.uk
- Wigan Youth Zone: www.wiganyouthzone.org
- Wirral Youth Zone (The Hive): www.thehiveyouthzone.org
- Wolverhampton (The Way) Youth Zone: www.thewayyouthzone.org
A number of other Youth Zones are currently at different stages of development including Grimsby and Warrington.
Each Youth Zone is an independent charity with its own private sector-led board. This model of local ownership is a key factor in ensuring the financial sustainability of each Youth Zone. The Youth Zone provides a way for local communities to actively support their young people between the age of 8 and 19 (25 for those with additional needs). Visit www.onsideyouthzones.org for more details.