Coming together, forging ahead
How long will this go on? What will the new normal look like? We still face many unknowns, but every day we take heart in the way people and organizations are forging ahead with courage and compassion.
Companies in every industry are racing to adapt operating models, rethink strategies, and create new experiences. The visionary ones are building flexibility and resilience as they go.
We created and continue to update this page as a place of connection, to provide you with timely insights and inspiration. Please reach out if we can support you more.
The business capabilities that will speed recovery from this crisis are the same things many of our clients were already striving toward. Now they’re imperative.
We need digital agility to adapt to long-term changes in workforce structure and customer behavior. We need modern data cultures to make informed decisions quickly, while empowering curiosity and experimentation. We need the power of artificial intelligence to maximize efficiency and accelerate innovation. And we need cloud-first technology products that can adapt fast to changing needs.
Privacy is another hot topic. A recent post on the Slalom Business blog outlines the leading privacy risks in this crisis and provides a three-step crash course for protecting your organization’s data now. Consumer privacy concerns are also of pressing importance, as digital channels take the lead on customer experience. A proactive approach to privacy by design can help you avoid customer data breeches and maintain brand trust.
Across industries, we’re seeing the future of the global workforce click into focus. And we're learning from the ways businesses have extended the horizon of innovation to respond to the COVID-19 crisis, with scrappy innovations like pivoting production facilities to make sanitizer and PPE.
We’ve also been thinking about how rigorously exploring potential scenarios can reposition change as a way to pull your business forward, rather than a force that hits you unexpectedly and throws you off balance. Check out this blog on how to increase your speed to change using foresight.
As we adapt to the coronavirus pandemic, we can continue to put people first, live up to our values, and keep learning, together. With that approach, we will not only endure, we'll make things better for the long run.