How to work now

Slalom's latest COVID-19 related insights and resources, for our clients and communities.

Coming together, forging ahead

How long will this go on? What will the new normal look like? We still face many unknowns, but every day we take heart in the way people and organizations are forging ahead with courage and compassion.

Companies in every industry are racing to adapt operating models, rethink strategies, and create new experiences. The visionary ones are building flexibility and resilience as they go.

We created and continue to update this page as a place of connection, to provide you with timely insights and inspiration. Please reach out if we can support you more.

love your future

Reset and reimagine

Recovering from the unprecedented disruption of COVID-19 means reimagining what's next for your business. Explore a data-driven approach to building a clear vision, finding new purpose, and bringing along your most valuable asset—your people.

strategy

Experience agility

Why have some organizations adapted their customer strategies faster to respond to COVID-19? They move together differently—not just reactively—to embrace shifting customer needs. Explore the three capabilities that can help you drive more customer value, faster, with every dollar you invest.

Read it on the Slalom Customer Insight blog

The business capabilities that will speed recovery from this crisis are the same things many of our clients were already striving toward. Now they’re imperative.

We need digital agility to adapt to long-term changes in workforce structure and customer behavior. We need modern data cultures to make informed decisions quickly, while empowering curiosity and experimentation. We need the power of artificial intelligence to maximize efficiency and accelerate innovation. And we need cloud-first technology products that can adapt fast to changing needs.

technology

AWS | Slalom Launch Centers

We’ve partnered with AWS to bring our customers a new way to achieve their cloud ambitions. Launch Centers pair your teams directly with our experts in a secure, immersive, and collaborative virtual environment backed by our proven culture of innovation and learning.

learn more

lead with empathy

Driving change when everything around you is changing

What can you do if you suddenly feel forced into a revolutionary change, and you’re too busy to even know where to start? Many companies are now under pressure to modernize their data cultures, so it’s important to understand how to proactively manage the process. Get three essential tips for being deliberate and sensitive about culture change, even when you’re moving fast.

Privacy is another hot topic. A recent post on the Slalom Business blog outlines the leading privacy risks in this crisis and provides a three-step crash course for protecting your organization’s data now. Consumer privacy concerns are also of pressing importance, as digital channels take the lead on customer experience. A proactive approach to privacy by design can help you avoid customer data breeches and maintain brand trust.

transformation

Retail's new normal

The retail industry has fundamentally changed. “Normal” may not return any time soon, but we can be confident that it will look different. To gain or maintain a competitive advantage, we recommend exploring six key areas of your business model.

Download the whitepaper

Across industries, we’re seeing the future of the global workforce click into focus. And we're learning from the ways businesses have extended the horizon of innovation to respond to the COVID-19 crisis, with scrappy innovations like pivoting production facilities to make sanitizer and PPE.

We’ve also been thinking about how rigorously exploring potential scenarios can reposition change as a way to pull your business forward, rather than a force that hits you unexpectedly and throws you off balance. Check out this blog on how to increase your speed to change using foresight.

self care

Sharpening your saw

In his classic book, 7 Habits of Highly Effective People, Steven Covey advises readers to "sharpen the saw" by prioritizing "time to recuperate, recharge, and be effective in the long-term." The collective pause of COVID-19 is a great time to establish new habits of self-care. Check out these tools and tips from our Slalom Build team.

R ead it in The Blueprint

resilience

Healthcare responses to COVID-19

Healthcare providers across the globe continue to face extraordinary challenges. On the frontlines and at the executive level, they’re finding new ways to support workers, manage resources, and keep operating—and fast. We hope these six remarkable stories of collaboration will inspire you in whatever challenges you face.

Read the stories

As we adapt to the coronavirus pandemic, we can continue to put people first, live up to our values, and keep learning, together. With that approach, we will not only endure, we'll make things better for the long run.