Salesforce solutions for the public sector
public sector
Empower your constituents
At Slalom, experience meets empathy. We’ll help you make the most of the Salesforce platform to engage constituents, modernize systems, and streamline processes—so the people you serve get what they need, faster.
We don’t believe in cookie-cutter solutions. We start by listening to understand your unique challenges and pressures. And we’re personally invested in your success. Unlike many consultants, we work where we live. When our communities thrive, we all thrive.
It’s all about empowerment
modern solutions
A record of delivering for the public sector
Proven success with: Motor Vehicles, Unemployment, Transportation, Emergency Management, Governor's Office, Corrections, Personnel, and Health & Human Services.
Engaged with the moment: CARES Act alignment, Contact tracing, Chatbots, Compliance tracking, Police accountability, Modernizing emergency response systems, and Safety measures and protocols.
5X Salesforce Partner Innovation Award
2021 (Amazon Air), 2021 (Onside), 2020 (Ochsner), 2018 (Labatt), 2017 (Western Union)
Salesforce Healthcare Consulting Partner Innovation Award
2020
8X Tableau Partner of the Year
2022-2019, 2017-2014
4X Snowflake Partner of the Year
2021, 2020, 2019, 2018
Anaplan Impact Partner of the Year
2020
Five9 SI Partner of the Year
2021, 2020 (Rising Star Partner)
crisis management
Connecting people with healthcare in a pandemic
Challenge: How to match healthcare workers with jobs in a system pressured by COVID? This state agency partnered with Slalom to develop a Salesforce solution to vet, assign, and track workers.
Result: A solution that includes case management, process workflow and client communications—optimized for busy essential workers. This solution was delivered within an astonishing two weeks—and accomplished 100% remotely.
achieving accountability
Meeting the demand for police oversight
Challenge: In a time of increasing demand for police oversight, the Department of Police Accountability (DPA) in a major city was using paper-based processes and 20+ year-old technology. Slalom conducted a series of workshops to identify pain points in the process and work with the DPA to brainstorm solutions.
Result: A Salesforce-based case management solution overhauled the complaint process and became the foundation of the DPA’s new strategic plan. Slalom team members partnered with DPA to present the new strategy to the mayor, the Police Commission, and other leaders.
public sector
A chatbot to unblock unemployment benefits
infographic
Multi-lingual chatbots
Explore how you can empower more constituents, faster with a multi-lingual chatbot, delivered in 4-6 weeks.
