Stories of Slalom and Tableau

While the scale of the pandemic has made it nearly impossible to test each and every suspected COVID-19 case, access to testing for key workers and the most vulnerable and seriously ill patients remains crucial.  Slalom is partnering with a leading provider of COVID diagnostic tests to help the company handle the unprecedented demand and prioritize distribution. Leveraging Tableau dashboards in Salesforce, enabled by a custom click-embed solution, company executives can identify trends in the spread of the virus and make sure tests go to the countries, cities and people who need them most. 

Back in 2019, Slalom partnered with the department of health services for a large US state to help its team embrace a Modern Culture of Data, so they could communicate better with the public around the opioid crisis and seasonal influenza. Our team deployed a Tableau Server platform on AWS, delivered Tableau Desktop training courses, and provided best practices coaching workshops. 

The vision of the project was to empower agency staff to create data stories and communicate crucial health information to the public efficiently and transparently. And that’s exactly what they’re doing in response to COVID-19. As public thirst for data grew, the dashboard site began to attract over 4,000 daily visitors, and our consultants returned to help add capacity and optimize performance. Information on COVID-19 is being shared promptly in a way that’s rich in detail, easy to understand at a glance, and accessible to citizens state-wide.

Our Slalom teams are deeply invested in our communities. Right now, that means helping our local healthcare workers and hospitals leverage their resources effectively. Working with healthcare providers and health-system researchers on the front lines, Slalom created an intuitive and accessible display of relevant hospital resources, like hospital beds and nurses. This will assist those working during the COVID-19 crisis in effectively triaging equipment and staff, allowing for more efficient allocation of resources.

Called coSAFE, these dashboards are built in Tableau and provide important insights – displaying data from the hospital level down to distinct units, such as the Intensive Care Unit, or specific COVID units. This approach allows for multi-level comparisons, giving hospital leadership the ability to swiftly make informed decisions on how to redistribute resources efficiently within their system.

The weekend after the travel restrictions for COVID-19 were announced, Slalom helped the CEO and CFO of a major airline get visibility into the topline numbers for accounts payable and receivable, and liabilities. With a laser focus on serving the company's customers, we used Tableau dashboards to help the reservations and finance teams understand the impact travel refunds would have on their cash position and the flexibility of their current position with accounts payable.

With all of us spending more time indoors, it’s no surprise that streaming on media platforms has increased exponentially. For one of the world’s leading media and entertainment companies, understanding how users are interacting with its platform in real-time has become mission-critical. Slalom NY has been working with the client team to create an analytics hub in Google Cloud, then port over critical data and develop the architecture for flexible data marts on BigQuery. Executive teams will be able to ask and answer questions about critical KPI’s utilizing the custom Tableau dashboards built by the Slalom team.