Customer love from every angle
Your customers want omni-channel convenience. From mobile app to in-store pickup. From email to online chat to service visit. From partner website to call center to social.
Wherever they go, they expect a responsive, personalized experience. “Customer engagement” now applies to consumers, business customers, partners, suppliers, distributors, and employees.
Salesforce facilitates powerful connection across the customer lifecycle—a foundational engine for customer love. But only if your business can align and accelerate around it.