There's much more to consulting than saying you add value. Here's the type of partner all consultants should strive to be.
Tim Letscher | August 19, 2016
Last fall, I wrote about how excited I was to join the world of consulting, particularly on why I joined Slalom. Now, nine months later, it's time for a self-assessment. So I asked myself, What kind of consultant am I, really?
Consultants often justify their presence with the “adding value” line. Someone I admire refers to that as “blah, blah, blah.” It’s not that adding value isn’t important, but it isn’t precise enough. It doesn’t hold a consultant’s feet to the fire. The better question to ask is, Did I make it stick?
This got me thinking about the different ways a relationship develops between a consultant and a client. And that got me thinking about symbiosis. I recently rolled off of my first client engagement representing Slalom, so now is a great time for reflection.
Symbiosis (noun) [sim-bee-oh-seez]: 1. the living together of two dissimilar organisms, as in mutualism, commensalism, or parasitism.
In any symbiotic relationship, both parties are affected but only some types of relationships turn out mutually win-win. Here’s a primer on the symbiotic relationships between consultants and clients: