Salesforce + Slalom
Build customer loyalty and sell smarter with Salesforce.
As a Platinum Salesforce partner, we’re here to help you transform the way you reach and connect with customers. Slalom’s Salesforce-certified experts partner with companies across retail, healthcare, financial services, and beyond to rapidly deliver flexible, scalable Salesforce implementations. Make the most of your Salesforce investments—maximizing adoption and customer engagement—with Slalom.
Salesforce customer success platform
Slalom’s Director of Strategic Alliances, Garret Carlson, discusses Salesforce’s role in meeting the changing demands of customers and helping companies react in new, impactful ways.
The Warranty Group is using Salesforce to simplify your life
We helped The Warranty Group create ProtectionPlace: a modern, intuitive site for people to purchase consumer electronics protection plans, report product issues, and track claims. The site is hosted in Heroku and its business logic integrates with Salesforce—part of The Warranty Group’s larger effort to run its business on the Salesforce CRM platform to continuously improve the customer experience.
“We knew at a high level what we wanted, but [Slalom was] able to walk us through each and every scenario. The technical solution was great, and it aligns with the Salesforce-centered platform that we’re working on internally, but it’s really the business case and the use case work that was most helpful.”
—Justin Thomas, The Warranty Group SVP
Customer.Connect, a Salesforce solution
Customer.Connect, a clienteling application on Salesforce, redefines the customer experience. With our Fullforce solution, you can optimize customer data usage, empower your frontline personnel, and provide tailored experiences to better connect with customers.
The end result? Increased sales, superior customer support, improved loyalty, and real-time insight into sales and marketing productivity.
Operation Salesforce VetForce
Salesforce VetForce is helping veterans and their spouses gain Salesforce training, certification, and related employment. Slalom’s Salesforce team committed 1,000 hours to the mission. We redesigned the VetForce community site to make it easier for vets to navigate the Salesforce career journey and improve VSO and employer support.