Salesforce is built to be your growth engine, the place where customer relationships thrive, pipelines stay strong, and innovation never stops. It continues to evolve at an incredible pace, with new capabilities in data, automation, and AI that redefine what’s possible.

But for many organizations, it’s hard to keep up. Salesforce environments grow organically as each customization meets a real business need in the moment. Over time, that flexibility can lead to complexity. Layers of quick fixes and one-off solutions make it harder to tap into the latest features, adopt new technologies, or move as fast as you’d like. 

That’s where Zero Legacy comes in.

Zero Legacy is our commitment to helping organizations modernize their Salesforce environments with purpose. It’s not about wiping the slate clean; it’s about clearing the path forward. Think of it like a fresh start for your innovation engine, keeping what works, simplifying what doesn’t, and making space for what’s next.

Think of it this way: 

• Your work should be your legacy.

• Your technical debt should not. 

Zero Legacy means:

• Modernizing Salesforce so it scales with your ambition. 

• Simplifying complexity without sacrificing capability.

• Preparing your org to make meaningful use of Salesforce’s library of off-the-shelf AI and automation features such as Einstein, Agentforce, and other native capabilities, while building the groundwork for continuous innovation. 

With Zero Legacy, your Salesforce org becomes what it was always meant to be, a launchpad for growth.

Let’s be real. Most Salesforce orgs didn’t get messy overnight. They became “legacy” slowly, the result of well-intentioned decisions, urgent deadlines, and growth that outpaced governance. 

Common challenges we see:

• Over-customization: Code spaghetti, redundant flows, orphaned objects.

• Fragmentation: Multiple orgs from acquisitions stitched together, each with their own quirks. 

• High costs: License waste, unused functionality, endless maintenance cycles.

• Security and compliance gaps: Old packages, inconsistent permissions, data at risk.

• AI roadblocks: Poor data quality, tangled processes, and limited governance that make it harder to adopt and scale AI effectively.

The result? Innovation slows and complexity builds. Teams struggle to adapt, leaders hesitate to invest, and competitors who modernize race ahead. 

Zero Legacy is the movement to help organizations catch up and move ahead.

At Slalom, we combine people-first consulting with purpose-built tools to make modernization real. Here’s how we do it:

1. Hubbl Org Intelligence Scan

Think of this as your Salesforce wellness check. Hubbl Technologies brings advanced Salesforce intelligence to every engagement, helping organizations see their data, processes, and performance in a new light. It quickly uncovers what’s working, what’s waste, and what’s worrisome.

• Technical debt: Identify redundant code, flows, and unused objects.

• Licensing waste: Spot underutilized licenses and opportunities to optimize.

• Performance bottlenecks: Understand what slows down users and processes.

• Security gaps: Expose risks before they become compliance headaches.

The outcome is a modernization roadmap that brings clarity and direction, helping you simplify Salesforce and prepare your business for the next era of AI. 

2. Slalom AI Value Platform (AVP)

Once the foundation is clean, you’re ready to unlock AI. But where do you start? That’s where the Slalom AI Value Platform comes in. 

The Hubbl Intelligence Platform shows the health of your Salesforce org today; AVP shows where to invest tomorrow. Choosing where to spend limited AI resources is tough. Too often, companies throw technology at processes and see little return. AVP helps you invest wisely so every AI initiative delivers meaningful, measurable value.

It assesses the sales cycle end-to-end—where the pains and missed opportunities are, which AI use cases can address them, the technology needed to deploy, and the skills people need to work in new, AI-powered ways. 

AVP doesn’t just surface ideas. It scores and prioritizes them by feasibility, strategic fit, and ROI. Its built-in tools make the math real:

• Customer Value Estimator for forecasting benefits. 

• Benefit Recommendation Engine for defining KPIs and business impact.

• Custom Formula Builder for ROI modeling. 

• Deal Value Estimator unlocks revenue and cost synergies with operational efficiencies driven by AI value.

The Hubbl Intelligence Platform exposes the legacy debt. AVP targets the AI bets that lift sales yield, accelerate growth, and create enterprise value, unlocking both revenue and cost synergies along the way.

3. Slalom differentiation

Lots of partners can tweak workflows or run scans, but here’s why achieving Zero Legacy with Slalom is different:

• We are a 10x Partner Innovation Award winner, and our recent work with Avetta exemplifies why. We architected and launched one of the first live Agentforce + Service Cloud voice deployments, reducing agent handle time by 25% and more than doubling chat containment rates.

• We sit on multiple Salesforce Partner Advisory Boards, so we know where the platform is going before most. 

• We bring decades of experience simplifying, consolidating, and modernizing Salesforce across industries.

• And we don’t stop at the tech; we help leaders build adaptive organizations that keep evolving in an AI-driven world.

Zero Legacy is about helping clients move from:

It’s about building what’s next, creating the space, clarity, and confidence to grow with Salesforce’s continuous innovation.

When you embrace the Zero Legacy approach, you get more than a clean Salesforce org. You gain momentum:

• Debt-free platforms: Better performance, fewer headaches, more agility. 

• Right-sized investments: Optimized licenses, reduced waste, higher ROI.

• Higher adoption: Salesforce that aligns with how your teams really work. 

• AI readiness: Clean, compliant data powering automation and analytics, and a true understanding of how your business operations could improve with AI. 

• Value focused: every AI use case tied to measurable outcomes that drive sales yield, growth, and enterprise value. 

• Sustainable growth: A foundation for continuous differentiation.

The shift empowers organizations to make Salesforce a catalyst for continuous innovation and growth.

If modernization feels optional, consider this: AI isn’t waiting.

Salesforce Einstein features, Agentforce, GPT integrations, and predictive analytics don’t work well on messy data or tangled workflows. Without modernization, your AI ambitions stay stuck in pilot mode while competitors move to production.

Salesforce is only the beginning. Zero Legacy represents a growing focus on helping enterprises modernize platforms like Adobe, ServiceNow, Anaplan, and Workday to realize their AI potential.

Zero Legacy reflects our belief that staying future-ready means turning today’s progress into tomorrow’s opportunity. The question isn’t if you’ll invest in AI, it’s whether those bets will pay back. Our approach ensures each one does by tying AI directly to strategy, ROI, and sales-cycle impact.