Insights

Insight

2026 technology trends: Powered by 3 operating model imperatives

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Make it so: Using digital twins to build with certainty

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Modernization that earns its spend

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Shifting security from a cost center to a revenue accelerator

Video

Data to differentiation: transforming customer and patient experiences

Article

Delivery isn’t your win. Value is.

Article

Responsible AI: From vision to value

Approach

Why marketing is your biggest growth engine

Outlook

Financial services

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Media & communications

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Retail & consumer goods

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Government

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Manufacturing

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Healthcare

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Life sciences

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AI research

Webinar

Building the Bridge to Agentic AI: A Practical Path to Smarter Service

Article

Experience AI-Driven Success with Slalom and Salesforce

Insight

Your work is your legacy. Your Salesforce org shouldn’t be.

Article

Old metrics can't map new terrain

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Transactions to trust: Powering the next generation of financial services contact centers

Article

The future won’t wait for your legacy systems

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From human velocity to AI velocity: Accelerated engineering in financial services

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What happens when you stop treating the contact center like a cost center?

Article

It’s not the tech; it’s your people

Article

Making sense of AI’s contradictions: Customer experience

Insight

The adaptive era: Making long-term moves in short-term cycles

Video

Empowering youth innovation to solve New York City challenges

Article

Data strategy for higher education: Fuel for the AI engine

Article

The real cost of fraud and scams

Article

Why is AI still so hard to get right in 2025?

Approach

Driving contact center transformation

Article

AI success has a new scorecard—and it’s not just about ROI

Article

Reimagining growth, efficiency, and experience in life sciences with agentic AI

Article

CX 3.0: The new blueprint for customer-centered growth

Article

The speed of AI: Is your organization adapting or stalled at the starting line?

Article

Scaling breakthroughs: An executive guide to action

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AI agents: From experimentation to value creation

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Accelerating risk modernization for regulated financial systems

Video

Reimagining leadership in the age of AI and industry transformation

Article

Adaptive organizations: A practical approach to AI-enabled operating models

Article

Realizing your HR and finance vision

Article

Transforming utility investments: AI-powered capital investment planning

Article

Beyond the buzz: 5 steps to kick-start your government’s AI journey

Outlook

2025 industry outlook: Financial services trends

Outlook

2025 industry outlook: Media & communications trends

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2025 industry outlook: Healthcare trends 

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2025 industry outlook: Life sciences trends  

Article

ROI in AI: Measure value to deliver value

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Top 10 technology trends for 2025

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Optimizing human-machine combinations

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AIOps: A holistic approach to operationalizing AI

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From leaders to learners: Navigating AI transformation through continuous learning

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Making sense of AI’s contradictions: Energy and sustainability

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Can generative AI solve its own sustainability problem?

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Radical flexibility: A new era of technology delivery

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The power of courageous and visionary leadership in transforming organizations

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The paradox of proactive leadership

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The future we dream: AI and design

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Enterprise innovation doesn’t have to be an oxymoron

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Embracing a skills-centric workforce in the AI era

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Food for thought: Serving up the truth about food access and health

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Making sense of AI’s contradictions: Security

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Making sense of AI’s contradictions: Technology infrastructure

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Buy or build: Key considerations for investing in AI/ML

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Inside Slalom’s Partner Love Survey

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Beyond the hype: AI at the core of your business strategy

Article

Adapt or get left behind: The case for adaptive strategy

Article

Making sense of AI’s contradictions: Developer workforce

Video

Transforming healthcare & life sciences: A conversation with Frank Defesche

Article

Making sense of AI’s contradictions

Article

Ready for the future: Building an adaptive organization

Article

The executive agenda: Adaptability, ROI, and emerging tech

Article

Six critical success factors to realize AI potential

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Bold blueprints: Rethinking 2024’s strategy

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How to delight baseball fans—and your customers too

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Navigating the new renaissance: Leadership in the age of AI

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From possibility to profitability: Connecting AI to ROI

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How executives can future-proof their organizations for 2024 and beyond

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AI in pharma: Tech titan or hype train?

Article

Bridging the gap: Maximizing developer productivity with generative AI

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Your future customer is a machine

Article

AI goes “public”: Navigating the new era of access and awareness in 2024

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AI and innovation: Transform ideas into impact in weeks

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Culture, biases, and artificial intelligence

Video

Revolutionizing clinical trials for speed, efficiency, and patient impact

Article

The future of work: Something AI can’t predict (but you can create)

Article

Building a sustainable AI office for long-term organizational success

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New CMO strategy: How to survive (and thrive)

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How AI is leveling the playing field for customer experience

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AI and healthcare: Overcoming common challenges

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Combining technologies to realize your unique vision

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Intermittency: The challenge of renewable generation

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Unlocking M&A deal value in commercial life sciences organizations

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The evolving role of the business technologist in the AI era

Article

Crafting deep experiences: How GenAI powers personalization and escapism

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How to get the skills your organization needs for the future

Whitepaper

Generative AI with Databricks and Slalom

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Laying a strong foundation for AI with Data Cloud

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ChatGPT-4: How product leaders avoid panic and pitfalls

Ebook

Cloud travelers, explore the business benefits of the cloud

Article

Where should a CEO be focusing now for future generative AI success?

Article

From Luddite to Shoshin: Holding on to our creative spirits in the face of AI

Article

Generative AI: What we know and where it could go

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Top 10 technology trends shaping business transformations

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The dawning era of generative AI

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Optimizing human-machine combinations: Part two

Whitepaper

Modernizing Federal Procurement with AI

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Embracing the AI-powered telco shift

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The modern workplace is the new normal

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The AI transformation blueprint: Six focus areas for communications companies

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Revolutionizing customer engagement in pharma and med tech

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Generative AI with Google

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The case for the generative AI business case

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Accelerating business model innovation with GenAI

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The future of experience: Real examples from CX leaders

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Belonging: An immigrant’s view

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Transforming industries through innovation

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Generative AI with AWS

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Generative AI with Microsoft

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Is data mesh your next architecture?

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The sorcerer’s apprentice: A cautionary tale of integrating AI at work

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What is financial inclusion and why is it important?

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 Four myths—and several truths—about change management

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Five AI questions every healthcare CIO should ask

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Digital people: From gaming to global

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Hidden value in data for nonprofits

Article

Maximizing the value of your existing MarTech investments

Whitepaper

Examining economic uncertainty

Article

ESG: Commercial real estate's next big investment

Article

Rethinking customer value propositions with mass customization

Article

Consumer-led integration and control: The rise of residential microgrids

Q&A

Randy Tan: Powering public & social impact

Article

New energy: Four pillars define the challenges and opportunities

Ebook

Unlock the power of your data

Report

State of Industry 4.0

Article

10 practices for acquired employee onboarding in M&A

Article

Master chefs and data literacy

Article

The sustainability journey

Article

How to Leverage Data to Achieve Net Zero

Ebook

Cut through the noise of your data with the cloud

Article

The right way to transition from a legacy platform to a modern application

Article

Minimum Viable Product: A maximally misunderstood idea

Article

One weird trick to diversify your organization

Article

Putting people at the center of an organizational cloud transformation

Whitepaper

How to navigate your cloud journey

Article

How to tell a compelling story

Article

Problem framing for data scientists

Article

Manufacturers, make customers the center of your universe

Article

The predictive power of Tableau on AWS is a game changer

Article

Google Cloud infrastructure innovations

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Marketing without analytics: Like driving with your eyes closed

Article

Customer experience? Let’s start with your business fundamentals