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Commercial excellence
- Deliver smarter, more personalized HCP engagement at scale
- Increase HCP productivity with AI-powered account planning and segmentation
- Improve territory coverage and call planning through real-time data insights
- Boost rep effectiveness with Agentforce-driven coaching and guidance
- Accelerate brand execution with connected field, marketing, and service teams
Patient services transformation
- Reimagine support journeys from referral to adherence
- Reduce time-to-therapy with automated intake, benefit verification, and prior authorization workflows
- Improve service levels using AI-powered concierge and call center agents
- Increase engagement and adherence with personalized, omnichannel patient journeys
- Gain real-time visibility into patient status and program performance through unified data
Medical engagement
- Enable compliant, insight-rich scientific exchange
- Surface actionable insights faster with AI-enabled medical content search and signal capture
- Strengthen KOL and investigator relationships with targeted, data-informed outreach
- Improve compliance and tracking across scientific interactions and consent
- Connect medical affairs to commercial and R&D with a unified engagement platform
Clinical trials
- Modernize trial execution with intelligence and automation
- Speed site activation through AI-powered feasibility and automated onboarding
- Accelerate participant enrollment with personalized, data-driven campaigns
- Improve trial oversight with risk-based monitoring and real-time dashboards
- Empower decentralized trials with AI copilots and consent management tools
Field reimbursement engagement
- Enable faster access, better support, and real-time visibility across access teams
- Accelerate access resolution with intelligent workflows for benefit verification and prior authorization escalation
- Improve field efficiency with AI-enabled guided case conversations and payer pull-through tools
- Gain location-specific insights into payer trends, case aging, and resolution barriers
- Drive visibility across access programs with real-time dashboards, powered by Data Cloud
Let’s get started!
Whether you're early in planning or facing a looming decision, we’re here to help. Ready to map your transition? Let’s have a 30-minute discovery conversation. We’ll walk through your current state and share a tailored roadmap to get you future ready.