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Retail & consumer goods

As everyday consumers, we can simply be satisfied with a product or captivated by a brand experience.

Customer expectations continue to evolve and today’s customers expect meaningful interactions wherever they shop or engage with a brand. That’s why Slalom’s retail experts work side by side with you to deliver seamless, scalable, customer-centric, omnichannel experiences.  


Two young adults use the CosMc's app on their mobile device.

McDonald’s:
Launching the CosMc's experience


When McDonald’s wanted to innovate quickly on a new concept to engage Gen Z, we helped build an “out of this world” omnichannel experience in less than a year.


We partner with Fortune 500 leaders and emerging players as they transform and thrive in a changing marketplace.

1k+
Customers across retail, CPG, travel, and hospitality
1.4k+
Retail & consumer goods projects completed in 2023
1.9k+
Experienced retail industry consultants



Our retail and consumer goods expertise


Consumer goods & services


Slalom’s CPG capabilities encompass strategy, merchandising, pricing, operations, consumer engagement, and supply chain. We help our customers uncover new areas of opportunity across the value chain.

Restaurants & dining


Today’s food and beverage industry faces unprecedented challenges from hiring and retaining top talent to supply chain disruptions. Slalom offers a full range of solutions to help identify opportunities for technology transformation, innovation, and growth that address consumers’ evolving needs.

Retail


The retail industry is at the forefront of innovation amidst changing customer demands. Globally, our retail customers count on us for our deep industry knowledge and experience, helping them to redefine what's possible to enact lasting change.

Travel & hospitality


Our experts work with leading travel and hospitality companies to reimagine the customer experience, deliver modernization, and build brand loyalty.









All awards and recognition

Let’s solve together.