From data to differentiation in healthcare and life sciences
How the future is transforming customer and patient experiences
In this panel discussion, leaders from Slalom, AstraZeneca, and Salesforce explore how AI is reshaping customer and patient experiences across healthcare and life sciences. You’ll leave with a clearer understanding of how your organizations can use AI, interoperable data, and human-centered design to improve productivity while delivering more meaningful customer and patient experiences.
Watch the conversation with Slalom, AstraZeneca, and Salesforce
Key moments from the discussion:
Healthcare and life sciences organizations are under growing pressure to increase productivity while operating with tighter resources.
- Learn how AI can automate routine work, reduce cognitive burden, and help teams focus on higher-value decisions that drive commercial performance and measurable outcomes.
Enterprise data hubs play a critical role in enabling AI at scale.
- Explore how interoperable and federated data approaches allow organizations to activate the right data for specific use cases, support AI agents across systems, and accelerate innovation without waiting for fully centralized or perfectly clean data.
Patient services are evolving to support more personalized and responsive experiences.
- Panelists share how modern platforms, including Life Sciences Cloud, enable conversational engagement and decision support that strengthen trust, improve access, and better support patients across their journeys.
