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Artificial intelligence


The proof is in the payoff. From smarter investing to building an adaptive workforce, we help our customers quickly drive tangible results with AI. Explore the latest perspectives from our AI experts.

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Insight

Your work is your legacy. Your Salesforce org shouldn’t be.

4 minute read
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Article

It’s not the tech; it’s your people

5 minute read
Why is AI still so hard to get right in 2025?

Article

Why is AI still so hard to get right in 2025?

5 minute read
AI success has a new scorecard—and it’s not just about ROI

Article

AI success has a new scorecard—and it’s not just about ROI

5 minute read
Scaling breakthroughs: An executive guide to action

Article

Scaling breakthroughs: An executive guide to action

5 minute read
The speed of AI: Is your organization adapting or stalled at the starting line?

Article

The speed of AI: Is your organization adapting or stalled at the starting line?

5 minute read
AI agents: From experimentation to value creation

Article

AI agents: From experimentation to value creation

5 minute read
Transforming utility investments: AI-powered capital investment planning

Article

Transforming utility investments: AI-powered capital investment planning

4 minute read
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Article

From human velocity to AI velocity: Accelerated engineering in financial services

5 minute read

All insights

Webinar

AI Research Webinar 2026
2026 technology trends | Slalom

Customer Story

2026 technology trends | Slalom
Make it so: Using digital twins to build with certainty

Article

Make it so: Using digital twins to build with certainty
Modernization that earns its spend

Article

Modernization that earns its spend

Shifting security from a cost center to a revenue accelerator

Article

Shifting security from a cost center to a revenue accelerator

Data to differentiation: transforming customer and patient experiences

Video

Data to differentiation: transforming customer and patient experiences

Delivery isn’t your win. Value is.

Article

Delivery isn’t your win. Value is.
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Article

Responsible AI: From vision to value
Why marketing is your biggest growth engine | Slalom

Approach

Why marketing is your biggest growth engine
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Outlook

Financial services
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Outlook

Media & communications
Retail & consumer goods

Outlook

Retail & consumer goods
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Outlook

Government
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Outlook

Manufacturing
Healthcare professional consulting with patient

Outlook

Healthcare
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Outlook

Life sciences
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Outlook

AI research
Building the Bridge to Agentic AI: A Practical Path to Smarter Service

Webinar

Building the Bridge to Agentic AI: A Practical Path to Smarter Service
Experience AI-Driven Success with Slalom and Salesforce

Article

Experience AI-Driven Success with Slalom and Salesforce
Slalom AI-ready platform promotional graphic

Insight

Your work is your legacy. Your Salesforce org shouldn’t be.

woman giving presentation

Article

Old metrics can't map new terrain
Customer support team in modern office

Article

Transactions to trust: Powering the next generation of financial services contact centers
man working on his laptop

Article

The future won’t wait for your legacy systems
man smiling while holding his credit card and phone

Article

From human velocity to AI velocity: Accelerated engineering in financial services
What happens when you stop treating the contact center like a cost center?

Article

What happens when you stop treating the contact center like a cost center?

two men collaborating around a laptop

Article

It’s not the tech; it’s your people
Making sense of AI’s contradictions: Customer experience

Article

Making sense of AI’s contradictions: Customer experience

Modern open-plan office with desks, computers, and green plants. Several people in motion blur walk through the space, suggesting a fast-paced, dynamic work environment.

Insight

The adaptive era: Making long-term moves in short-term cycles
Empowering youth innovation to solve New York City challenges

Video

Empowering youth innovation to solve New York City challenges
Shot of a group of university students working on computers in the library at campus

Article

Data strategy for higher education: Fuel for the AI engine
Scaling smarter: How pharma leaders are embedding AI across the enterprise 

Article

Scaling smarter: How pharma leaders are embedding AI across the enterprise 

The real cost of fraud and scams

Article

The real cost of fraud and scams

Why is AI still so hard to get right in 2025?

Article

Why is AI still so hard to get right in 2025?

How modernizing financial risk assessment platforms increases productivity and improves accuracy

Webinar

How modernizing financial risk assessment platforms increases productivity and improves accuracy

Unlock growth with the power of Google Distributed Cloud

Webinar

Unlock growth with the power of Google Distributed Cloud

AI success has a new scorecard—and it’s not just about ROI

Article

AI success has a new scorecard—and it’s not just about ROI

Reimagining growth, efficiency, and experience in life sciences with agentic AI

Article

Reimagining growth, efficiency, and experience in life sciences with agentic AI

CX 3.0: The new blueprint for customer-centered growth

Article

CX 3.0: The new blueprint for customer-centered growth
The speed of AI: Is your organization adapting or stalled at the starting line?

Article

The speed of AI: Is your organization adapting or stalled at the starting line?

Scaling breakthroughs: An executive guide to action

Article

Scaling breakthroughs: An executive guide to action
AI agents: From experimentation to value creation

Article

AI agents: From experimentation to value creation

Accelerating risk modernization for regulated financial systems

Article

Accelerating risk modernization for regulated financial systems
Data Cloud Now with Anthony Marquardt and Ryan Green

Video

Data Cloud Now with Anthony Marquardt and Ryan Green
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Video

Reimagining leadership in the age of AI and industry transformation

Adaptive organizations: A practical approach to AI-enabled operating models

Article

Adaptive organizations: A practical approach to AI-enabled operating models

Realizing your HR and Finance Vision | Insight

Article

Realizing your HR and finance vision
Transforming utility investments: AI-powered capital investment planning

Article

Transforming utility investments: AI-powered capital investment planning
Beyond the buzz: 5 steps to kick-start your government’s AI journey

Article

Beyond the buzz: 5 steps to kick-start your government’s AI journey
2025 industry outlook: Financial services trends

Outlook

2025 industry outlook: Financial services trends

2025 industry outlook: Media & communications trends

Outlook

2025 industry outlook: Media & communications trends

2025 industry outlook: Government trends 

Outlook

2025 industry outlook: Government trends 

2025 industry outlook: Healthcare trends 

Outlook

2025 industry outlook: Healthcare trends 

2025 industry outlook: Life sciences trends  

Outlook

2025 industry outlook: Life sciences trends  

ROI in AI: Measure value to deliver value

Article

ROI in AI: Measure value to deliver value

Top 10 technology trends of 2025 | Slalom

Article

Top 10 technology trends for 2025
Group of people sitting on couch with laptop open on table

Article

Optimizing human-machine combinations
AIOps: A holistic approach to operationalizing AI

Article

AIOps: A holistic approach to operationalizing AI
From leaders to learners: Navigating AI transformation through continuous learning

Article

From leaders to learners: Navigating AI transformation through continuous learning
Making sense of AI’s contradictions: Energy and sustainability

Article

Making sense of AI’s contradictions: Energy and sustainability
Generative AI Sustainability

Article

Can generative AI solve its own sustainability problem?
Two people meet to discuss a business matter.

Article

Radical flexibility: A new era of technology delivery
The power of courageous and visionary leadership in transforming organizations

Article

The power of courageous and visionary leadership in transforming organizations

The paradox of proactive leadership

Article

The paradox of proactive leadership
3 cheat codes for unlocking the secrets to high-performing teams

Article

3 cheat codes for unlocking the secrets to high-performing teams
The future we dream: AI and design

Article

The future we dream: AI and design
Enterprise innovation doesn’t have to be an oxymoron

Article

Enterprise innovation doesn’t have to be an oxymoron
Embracing a skills-centric workforce in the AI era

Article

Embracing a skills-centric workforce in the AI era
Food for thought: Serving up the truth about food access and health

Article

Food for thought: Serving up the truth about food access and health
Making sense of AI’s contradictions: Security

Article

Making sense of AI’s contradictions: Security

Making sense of AI’s contradictions: Technology infrastructure

Article

Making sense of AI’s contradictions: Technology infrastructure

Buy or build: Key considerations for investing in AI/ML

Article

Buy or build: Key considerations for investing in AI/ML
Inside Slalom’s Partner Love Survey

Article

Inside Slalom’s Partner Love Survey

Beyond the hype: AI at the core of your business strategy

Article

Beyond the hype: AI at the core of your business strategy
Adapt or get left behind: The case for adaptive strategy

Article

Adapt or get left behind: The case for adaptive strategy
Making sense of AI’s contradictions: Developer workforce

Article

Making sense of AI’s contradictions: Developer workforce

Johanna DeYoung, Slalom’s global industry lead for healthcare and life sciences, engaged in a compelling discussion with Frank Defesche, SVP and GM, Life Sciences at Salesforce, highlighting their robust partnership and shared commitment to industry innovation.

Video

Transforming healthcare & life sciences: A conversation with Frank Defesche
Making sense of AI’s contradictions

Article

Making sense of AI’s contradictions
Ready for the future: Building an adaptive organization

Article

Ready for the future: Building an adaptive organization

Future-proof your organization | Slalom

Article

The executive agenda: Adaptability, ROI, and emerging tech

Six critical success factors to realize AI potential

Article

Six critical success factors to realize AI potential
Bold blueprints: Rethinking 2024’s strategy

Article

Bold blueprints: Rethinking 2024’s strategy
How to delight baseball fans—and your customers too

Article

How to delight baseball fans—and your customers too
Navigating the new renaissance: Leadership in the age of AI

Article

Navigating the new renaissance: Leadership in the age of AI
From possibility to profitability: Connecting AI to ROI

Article

From possibility to profitability: Connecting AI to ROI

Future-proof your organization | Slalom

Article

How executives can future-proof their organizations for 2024 and beyond
AI in pharma | Slalom

Article

AI in pharma: Tech titan or hype train?
Maximizing developer productivity with generative AI | Slalom

Article

Bridging the gap: Maximizing developer productivity with generative AI
Your future customer is a machine

Article

Your future customer is a machine

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