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Insights

Explore our latest strategic perspectives on business, technology, and transformation below. For more thinking from Slalom's experts, visit our blog.

Slalom’s chief marketing officer on AI, ROI, and the future of the CMO role.

The CMO mandate: 5 focus areas for navigating complexity
When AI can do everything, restraint becomes strategy

When AI can do everything, restraint becomes strategy
Endless peak performance is engineered

Endless peak performance is engineered

The case for zero-wait

The case for zero-wait

Beyond the screen: Ambient intelligence as a growth strategy

Beyond the screen: Ambient intelligence as a growth strategy

Imperatives for making adaptability a board priority

Imperatives for making adaptability a board priority

Decision-grade data for AI separates pilots from profits

Decision-grade data for AI separates pilots from profits

AI tools deliver more when you design for humans in the loop

AI tools deliver more when you design for humans in the loop

Stop building “cool agents” and build outcome engines instead

Stop building “cool agents” and build outcome engines instead

Encoding advantage: How AI agents are redefining commerce

Encoding advantage: How AI agents are redefining commerce

AI operating models: The new backbone of the enterprise

AI operating models: The new backbone of the enterprise

AI research webinar: Turn AI ambition into execution

AI research webinar: Turn AI ambition into execution
Built to evolve: the foundation for AI and what's next

Built to evolve: the foundation for AI and what's next
Make it so: Using digital twins to build with certainty

Make it so: Using digital twins to build with certainty
Modernization that earns its spend

Modernization that earns its spend

Shifting security from a cost center to a revenue accelerator

Shifting security from a cost center to a revenue accelerator

Delivery isn’t your win. Value is.

Delivery isn’t your win. Value is.
Why marketing is your biggest growth engine | Slalom

Why marketing is your biggest growth engine
Woman on phone near modern building

Financial services
Two women filming creative content, 2026

Media & communications
Retail & consumer goods

Retail & consumer goods
Businesswoman holding coffee in urban setting

Government
Warehouse worker with clipboard in storage area

Manufacturing
Healthcare professional consulting with patient

Healthcare
Scientist operating robotic arm in lab

Life sciences
Professional meeting with modern design elements

AI research
Slalom AI-ready platform promotional graphic

Your work is your legacy. Your Salesforce org shouldn’t be.

woman giving presentation

Old metrics can't map new terrain
Customer support team in modern office

Transactions to trust: Powering the next generation of financial services contact centers
man working on his laptop

The future won’t wait for your legacy systems
man smiling while holding his credit card and phone

From human velocity to AI velocity: Accelerated engineering in financial services
What happens when you stop treating the contact center like a cost center?

What happens when you stop treating the contact center like a cost center?

two men collaborating around a laptop

It’s not the tech; it’s your people
Modern open-plan office with desks, computers, and green plants. Several people in motion blur walk through the space, suggesting a fast-paced, dynamic work environment.

The adaptive era: Making long-term moves in short-term cycles
Empowering youth innovation to solve New York City challenges

Empowering youth innovation to solve New York City challenges
Shot of a group of university students working on computers in the library at campus

Data strategy for higher education: Fuel for the AI engine
Scaling smarter: How pharma leaders are embedding AI across the enterprise 

Scaling smarter: How pharma leaders are embedding AI across the enterprise 

The real cost of fraud and scams

The real cost of fraud and scams

Why is AI still so hard to get right in 2025?

Why is AI still so hard to get right in 2025?

Driving contact center transformation

Driving contact center transformation

Unlock growth with the power of Google Distributed Cloud

Unlock growth with the power of Google Distributed Cloud

AI success has a new scorecard—and it’s not just about ROI

AI success has a new scorecard—and it’s not just about ROI

Reimagining growth, efficiency, and experience in life sciences with agentic AI

Reimagining growth, efficiency, and experience in life sciences with agentic AI

CX 3.0: The new blueprint for customer-centered growth

CX 3.0: The new blueprint for customer-centered growth
The speed of AI: Is your organization adapting or stalled at the starting line?

The speed of AI: Is your organization adapting or stalled at the starting line?

Scaling breakthroughs: An executive guide to action

Scaling breakthroughs: An executive guide to action
AI agents: From experimentation to value creation

AI agents: From experimentation to value creation

Accelerating risk modernization for regulated financial systems

Accelerating risk modernization for regulated financial systems
Data Cloud Now with Anthony Marquardt and Ryan Green

Data Cloud Now with Anthony Marquardt and Ryan Green
Panel discussion at event with three speakers on stage talking

Reimagining leadership in the age of AI and industry transformation

Adaptive organizations: A practical approach to AI-enabled operating models

Adaptive organizations: A practical approach to AI-enabled operating models

Realizing your HR and Finance Vision | Insight

Realizing your HR and finance vision
Transforming utility investments: AI-powered capital investment planning

Transforming utility investments: AI-powered capital investment planning
theCube Interview with Mukesh Kumar and Amy Kodl

theCube Interview with Mukesh Kumar and Amy Kodl
Beyond the buzz: 5 steps to kick-start your government’s AI journey

Beyond the buzz: 5 steps to kick-start your government’s AI journey
2025 industry outlook: Financial services trends

2025 industry outlook: Financial services trends

2025 industry outlook: Media & communications trends

2025 industry outlook: Media & communications trends

2025 industry outlook: Government trends 

2025 industry outlook: Government trends 

2025 industry outlook: Healthcare trends 

2025 industry outlook: Healthcare trends 

2025 industry outlook: Life sciences trends  

2025 industry outlook: Life sciences trends  

Top 10 technology trends of 2025 | Slalom

Top 10 technology trends for 2025
AIOps: A holistic approach to operationalizing AI

AIOps: A holistic approach to operationalizing AI
From leaders to learners: Navigating AI transformation through continuous learning

From leaders to learners: Navigating AI transformation through continuous learning
Generative AI Sustainability

Can generative AI solve its own sustainability problem?
Two people meet to discuss a business matter.

Radical flexibility: A new era of technology delivery
The power of courageous and visionary leadership in transforming organizations

The power of courageous and visionary leadership in transforming organizations

3 cheat codes for unlocking the secrets to high-performing teams

3 cheat codes for unlocking the secrets to high-performing teams
The paradox of proactive leadership

The paradox of proactive leadership
The future we dream: AI and design

The future we dream: AI and design
Enterprise innovation doesn’t have to be an oxymoron

Enterprise innovation doesn’t have to be an oxymoron
Embracing a skills-centric workforce in the AI era

Embracing a skills-centric workforce in the AI era
Food for thought: Serving up the truth about food access and health

Food for thought: Serving up the truth about food access and health
Buy or build: Key considerations for investing in AI/ML

Buy or build: Key considerations for investing in AI/ML
Beyond the hype: AI at the core of your business strategy

Beyond the hype: AI at the core of your business strategy
Inside Slalom’s Partner Love Survey

Inside Slalom’s Partner Love Survey

Adapt or get left behind: The case for adaptive strategy

Adapt or get left behind: The case for adaptive strategy
Johanna DeYoung, Slalom’s global industry lead for healthcare and life sciences, engaged in a compelling discussion with Frank Defesche, SVP and GM, Life Sciences at Salesforce, highlighting their robust partnership and shared commitment to industry innovation.

Transforming healthcare & life sciences: A conversation with Frank Defesche
Making sense of AI’s contradictions

Making sense of AI’s contradictions
Ready for the future: Building an adaptive organization

Ready for the future: Building an adaptive organization

Future-proof your organization | Slalom

The executive agenda: Adaptability, ROI, and emerging tech

Six critical success factors to realize AI potential

Six critical success factors to realize AI potential
From possibility to profitability: Connecting AI to ROI

From possibility to profitability: Connecting AI to ROI

Future-proof your organization | Slalom

How executives can future-proof their organizations for 2024 and beyond
AI in pharma | Slalom

AI in pharma: Tech titan or hype train?
Maximizing developer productivity with generative AI | Slalom

Bridging the gap: Maximizing developer productivity with generative AI
Your future customer is a machine

Your future customer is a machine
AI Goes Public: Navigating the New Era of Access and Awareness in 2024

AI goes “public”: Navigating the new era of access and awareness in 2024
AI and innovation | Fortune | Slalom

AI and innovation: Transform ideas into impact in weeks
Culture, biases, and artificial intelligence

Culture, biases, and artificial intelligence
Panel discussion at event with three speakers on stage talking

Revolutionizing clinical trials for speed, efficiency, and patient impact
Something AI can’t predict | Slalom

The future of work: Something AI can’t predict (but you can create)

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